Who We Are

Our Experience. Your Success.®



We are a dedicated family of service-driven professionals

Interstate Hotels & Resorts is the leading U.S.-based independent hotel management company. But we don’t fixate on our nearly 430 hotels and 76,000 rooms throughout North America, the UK, Europe, and Russia/CIS. Instead, we prefer to focus on the personal interactions that happen between our associates and our guests at each and every hotel, every single day. It’s all about people in this, the ultimate service industry, and our people make the difference.

Our Vision

To be the leading, independent, multinational hotel operator.

Our Mission

To be the leading, independent multinational hotel operator by creating a rewarding work experience for all of our associates, providing exceptional guest service, and generating superior returns for our owners and co-owners.

Our Values

who-we-are-IH-0271_In-Page_Environment_WhoWeAreWe didn’t just stumble upon our success. Since the beginning, we’ve believed in delivering excellence by living our core values. It’s these values that got us to where we are today and will guide us into the future. If you share these same values you will be a great fit for the Interstate team.

  • INTEGRITY: Strive to do the right thing and display honesty and fairness in all words and actions.
  • TEAMWORK: Consistently identify opportunities to assist your fellow associates.
  • RESPECT: Promote diversity and treat others with mutual trust and respect.
  • EXCELLENCE: Make a difference by delivering exceptional service and performing beyond expectations.
  • INNOVATION: Constantly create new ideas and improve on ways of doing things.
  • COMMUNICATION: Be a leader in your hotel regardless of your position and encourage open communication.
  • SERVICE: Be of service to our guests, our communities, and to each other.

Like what you see? Join the Interstate Family today.

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Internal Positions

Interstate current associates will need their Workday username and password to login. In Workday, go to the “Career” worklet and click on “Interstate Jobs” to search and apply. Interstate’s Internal Transfer policy guidelines apply.

Interstate Hotels & Resorts is an EEO/AA/Disabled/Veterans Employer. Click here and here to navigate to the “EEO is the Law” poster and supplement. If you need accommodation for any part of the employment APPLICATION process because of a medical condition or disability, please call (703) 387-3830 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the hotel location, the reference number (beginning with “R-”), and title of the job opening. Please allow one (1) business day for a reply.

PAY TRANSPARENCY POLICY STATEMENT:  Interstate will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Interstate, or (c) consistent with Interstate’s legal duty to furnish information.

Interstate Hotels & Resorts is aware of the existence of fraudulent schemes where individuals represent themselves as recruiters and solicit international candidates for employment via email. These candidates may be asked to provide copies of personal identification and payment in order to process their application. These communications are fraudulent and do not originate from Interstate, nor from any of the hotels managed by our affiliate companies. Interstate does not ask for payment at any time during our employment process. We recommend that you do not disclose your personal or financial details to anyone you do not know and that you report these instances to your local police. For a listing of available job opportunities with Interstate, please visit http://careers.interstatehotels.com/jobs.