Innovative Technology

Our Experience. Your Success.®

High-tech solutions for hotels & resorts

Interstate Hotels & Resorts’ business-driven innovation improves the technology platforms that support our hotels’ business objectives. These industry-leading systems focus on functional areas including finance, operations, sales & marketing, and human resources.

In 2012, Interstate transformed its IT infrastructure, migrating to a cloud-based platform offering best-in-class data virtualization across a number of platforms including IHR1, Interstate’s proprietary business intelligence system.

IHR1 provides hotel owners and asset managers, and Interstate general managers and corporate teams access to real-time hotel and portfolio financial and performance trends and insights. In addition to daily reporting, P&L reporting, budgeting and forecasting, IHR1 provides actionable data to increase revenues and manage costs at each and every hotel. 

Whether a single hotel or a multi-asset portfolio, Interstate clients receive the following IHR1 features:

  • Automation and back-end integration with financial systems for reliable and accurate data
  • Web-based access, and first-of-its-kind iPad/iPhone mobile app with custom dashboards and reports
  • Real-time daily, monthly, quarterly and annual financials
  • Quick, easy access to operational and financial data
  • Ability to track hotel / portfolio performance against budgets and market trends
  • Customized, strategic sales & marketing plans for each hotel that support top-line revenue objectives
  • Rapid on-boarding and integration of hotels / multi-asset portfolios